Proactive, not reactive
Why annual CCTV servicing matters
Dust can build up inside the recorder, camera lenses can become
obscured, spiders and insects can interfere with the view, and
recording can stop because of hard drive or firmware problems.
Professional servicing significantly reduces the chance of an
unnoticed failure. We check each camera, clean the equipment,
update firmware, test the recorder and confirm that the system is
operating as intended.
The objective is simple: identify developing problems before the
day you urgently need your footage.
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Obscured or dirty camera lenses
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Spiders and insects blocking the view
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Recorder or hard drive problems
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Outdated firmware and configuration
✓
Inspect all cameras, installed cables and connections
✓
Deep clean camera lenses, housings and surrounding areas
✓
Apply peppermint oil where suitable to help deter insects from
obstructing camera lenses
✓
Open and clean the recorder, including dust removal from fans and
internal boards
✓
Update camera and recorder firmware where appropriate
✓
Perform a complete system health check and optimise performance
✓
Offer remote support for setting changes where possible
✓
Confirm recording, playback and remote access are functioning
Published prices apply to domestic properties with systems of up to
four cameras. Larger systems and commercial properties are quoted
individually.
Professional remote management
What is Hikvision Partner Pro?
Hikvision Partner Pro is a professional remote management platform
that allows us to monitor and manage compatible CCTV systems
throughout the year.
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✓
Check the live health status of cameras and recorders
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✓
Identify faults or offline devices remotely
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✓
Make configuration changes and adjust detection zones
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✓
Provide faster remote support without an unnecessary call out
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✓
Keep compatible firmware updated for stability and features
Hikvision Partner Pro is included with the 3 year, 5 year and 10 year
servicing plans. It is not included with the standard £149
pay as you go annual service.
Published prices apply to domestic CCTV systems with up to four cameras.
Larger systems and commercial properties are quoted individually.
Multi year plan savings are calculated against the current standard
annual servicing price of £149.