Bear Watch CCTV LTD annual system care

Annual CCTV servicing and long term system protection

Most people only discover a CCTV problem when they urgently need recorded footage. Annual servicing helps identify potential failures before they leave your property unprotected.

We inspect, clean, update and test the complete system so it remains reliable, secure and ready to perform when it matters.

Proactive annual maintenance

Inspect, clean, update, test and optimise your CCTV system every 12 months.

From £149 Pay as you go annual servicing
Domestic systems Published prices cover homes with up to four cameras
Maintain your guarantee Required every 12 months for continued 10 year cover
Proactive, not reactive

Why annual CCTV servicing matters

Dust can build up inside the recorder, camera lenses can become obscured, spiders and insects can interfere with the view, and recording can stop because of hard drive or firmware problems.

Professional servicing significantly reduces the chance of an unnoticed failure. We check each camera, clean the equipment, update firmware, test the recorder and confirm that the system is operating as intended.

The objective is simple: identify developing problems before the day you urgently need your footage.

Obscured or dirty camera lenses
Spiders and insects blocking the view
Recorder or hard drive problems
Outdated firmware and configuration
Complete annual inspection

What is included in every annual service?

We inspect, clean and test the complete system rather than simply checking whether the cameras are currently online.

Inspect all cameras, installed cables and connections

Deep clean camera lenses, housings and surrounding areas

Apply peppermint oil where suitable to help deter insects from obstructing camera lenses

Open and clean the recorder, including dust removal from fans and internal boards

Update camera and recorder firmware where appropriate

Perform a complete system health check and optimise performance

Offer remote support for setting changes where possible

Confirm recording, playback and remote access are functioning

Published prices apply to domestic properties with systems of up to four cameras. Larger systems and commercial properties are quoted individually.

Essential to maintain your 10 year guarantee

Your CCTV system must be serviced by Bear Watch CCTV LTD once every 12 months to keep the 10 year guarantee valid. This ensures the installation remains clean, secure, updated and properly maintained.

View Guarantee Details
Straightforward servicing prices

Choose the servicing plan that suits you

Pay annually for flexibility or choose a multi year plan to save money, lock in your servicing and receive additional remote support benefits.

Pay as you go

Standard Yearly Service

£149 per year

 

Flexible annual servicing with no multi year commitment.

  • One complete annual service visit
  • Includes every inspection and cleaning task above
  • Maintains your guarantee for the following 12 months
  • Hikvision Partner Pro monitoring is not included
Arrange Annual Servicing
Multi year plan

3 Year Servicing Plan

£389 upfront

Save £58

Three annual visits with professional remote system management.

  • Three complete annual service visits
  • Save £58 compared with paying annually
  • Full Hikvision Partner Pro remote management
  • Remote camera setting adjustments included
Enquire About the 3 Year Plan
Extended protection

5 Year Servicing Plan

£649 upfront

Save £96

Five years of planned maintenance with transferable cover.

  • Five complete annual service visits
  • Save £96 compared with paying annually
  • Transferable to the new homeowner if you move
  • Full Hikvision Partner Pro remote management
  • Remote camera setting adjustments included
Enquire About the 5 Year Plan
Professional remote management

What is Hikvision Partner Pro?

Hikvision Partner Pro is a professional remote management platform that allows us to monitor and manage compatible CCTV systems throughout the year.

  • Check the live health status of cameras and recorders
  • Identify faults or offline devices remotely
  • Make configuration changes and adjust detection zones
  • Provide faster remote support without an unnecessary call out
  • Keep compatible firmware updated for stability and features

Hikvision Partner Pro is included with the 3 year, 5 year and 10 year servicing plans. It is not included with the standard £149 pay as you go annual service.

Keep your CCTV system ready when you need it

If your system is not serviced by Bear Watch CCTV LTD every 12 months, the 10 year guarantee will no longer remain valid. Regular maintenance keeps your equipment clean, updated and fully operational while protecting your property and investment.